Info

 

All About EarthQuaker Devices

Do you like effects pedals? We do! Here at EarthQuaker Devices, we like pedals so much that we make them one-at-a-time, by hand, the hard way, in the idyllic post-apocalyptic wasteland metropolis of Akron, Ohio, USA - where the soldering smoke blocks out the sun, and the fiery Cuyahoga River pumps white-hot liquid magma into the steam engine that powers our great riff factory in the sky.

Our Philosophy
We believe that effects pedals should be simple and user-friendly, with lots of practical, useable, and musical sounds, but should also be a launchpad for sonic exploration and aural innovation. Most of all, they should always work correctly all of the time, which is why each and every single EarthQuaker Devices pedal is hand built, hand tested, and guaranteed for life! We use only the highest quality components, but if for some crazy reason your pedal does break, send it back to us and we will fix it for you!

History
Jamie Stillman's interest in electronics began the day his favorite overdrive broke. After seeing how simple the pedal was on the inside, Jamie thought to himself, “A-ha! Making effects pedals is so easy, anybody could do it!” Before long, Jamie made his first production-run pedal, the majestic Hoof fuzz, which found its way to festival stages around the world. Word got around about this one-of-a-kind custom made fuzz pedal, and almost overnight all the guitar forums were abuzz about this mystery fuzz from Akron, Ohio, and EarthQuaker Devices took off.

Present Day
What started in a basement in Akron, Ohio is now an international phenomenon employing 30+ proud guitar nerds, a bunch of bearded dudes, and a couple ladies. After more NAMM “Best in Show” awards, Guitar World “Gold Awards,” and Premier Guitar “Editor's Picks” than we can even count, EarthQuaker Devices is turning to the horizons of the global marketplace to bring the noise worldwide.

 

Interested in carrying EarthQuaker Devices?

Please contact Julie Robbins at orders@earthquakerdevices.com and she will hook you up.

Contact

General Inquiries: info@earthquakerdevices.com
Questions about orders (shipping, etc): orders@earthquakerdevices.com

Please do not use any of the emails on this page to ask for “artist pricing”, endorsements or give suggestions/ideas for new pedals.

Direct Orders

While we do allow direct orders, we strongly encourage you to purchase from one of our dealers. We have many dealers with devices ready for immediate shipment, check here for the one nearest to you! Please support your local shops!

Warranty

We will repair or replace any device that we made at any time as long as we are still in business! Warranty does not apply to the enclosure, graphics, knobs, hardware or any devices that are deliberately destroyed or modified by anyone other than EarthQuaker Devices.

Repairs

Please fill out THIS FORM and submit it to info@earthquakerdevices.com. Also, please print a copy and send it in with the pedal. No repairs will be accepted without this form.

Before you send your pedal in for repair, please make sure the issue persists with it being the only pedal in the signal chain, different cables, guitars, amps, power supplies* or locations, if possible.  75% of all pedals sent in for repair are fully functional and the issue is usually a bad power supply, faulty cables, or something we cannot recreate in our shop. Please double check!

Send all repairs to:

EarthQuaker Devices
ATTN: Repairs
350 W. Bowery St
Akron, Ohio 44307

Please allow up to two weeks for your repair.

Return Policy

We will repair or replace any defective device for the life of EQD but we do not accept returns for any reason. That said, most of our dealers have excellent return policies. Some will even accept devices that were purchased from a third party. If you are unsure about an item, please buy from a dealer.
 

Privacy Policy

EarthQuaker Devices will never share your private information, including your address, email or phone number, with any third party, ever. We will only use your information to complete and communicate with you regarding your order. If you sign up for our news and updates through Mailchimp, we will only use your email to send you information about EarthQuaker Devices and directly related info.